Privacy policy
Privacy Policy
This Privacy Policy explains how Merchmarket.xyz collects, uses, and protects your personal information when you visit or make a purchase from our website.
🔒 What we collect
When you interact with Merchmarket.xyz, we may collect:
- Personal information such as your name, email, shipping and billing address, and phone number
- Payment details, which are processed securely through trusted providers such as Shopify Payments, Stripe, or PayPal
- Device information, including IP address, browser type, and time zone
- Site behaviour, such as pages viewed, time spent on the site, and referral links
💡 How we use your information
- To process and fulfil your orders
- To communicate with you, including order updates, support, and marketing if you have chosen to receive it
- To improve and personalise your experience on our platform
- To monitor for fraud, abuse, or suspicious activity and protect the security of our services
🤝 Sharing your information
We share your personal information only with trusted partners who help us operate Merchmarket.xyz and provide our services, including:
- Shopify as our online store platform
- Production and fulfilment partners for made to order printing and delivery
- Payment gateways that process your transactions securely
- Analytics tools such as Google Analytics that help us understand site use and performance
We do not sell your personal information.
🌐 International access
As a global platform, your data may be processed in countries other than where you live. When we work with partners in other regions, we expect them to follow strong data protection standards. For users in the European Union this includes alignment with the General Data Protection Regulation.
🧼 Data retention
We keep order information for our records as long as needed to provide our services and meet legal or accounting requirements, unless you ask us to delete it where that request is permitted by law. Information used for marketing is stored only while it is needed or until you unsubscribe.
📝 Your rights
Depending on your location and local laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, where applicable
- Object to or limit certain types of processing
- Withdraw consent for marketing at any time
- Request a copy of your personal information in a portable format where this is required by law
To make a request, email us at privacy@merchmarket.xyz.
📣 Marketing and cookies
If you choose to receive marketing from us, we may send product updates, new collection announcements, or drop alerts. You can unsubscribe at any time by using the link in our emails or by contacting us.
We use cookies and similar technologies to run our site, remember your preferences, and understand how our website is used. You can manage or disable cookies through your browser settings, although this may affect how the site functions.
🔄 Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The most recent version will always be available on this page, and the date of the latest update will be noted if required.
Questions If you have any questions about this Privacy Policy or how we handle your data, email us at privacy@merchmarket.xyz.
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